Privacy Policy

Khyber AI

Last updated: 01 January 2026

1. Introduction

This Privacy Policy explains how Khyber AI LLC (“we”, “us”, “our”) collects, uses, and protects personal data when you visit our website or interact with our services.

We are committed to protecting your privacy and processing personal data in accordance with applicable data protection laws, including the GDPR, where applicable.

2. Data Controller

The data controller responsible for data processing is:

Khyber AI LLC
Email: [email protected]
Website: https://www.khyber.ai

3. Scope of This Privacy Policy

This Privacy Policy applies to:

  • visitors of our website,

  • business inquiries and communications,

  • business clients using our AI-based services.

Our services are offered exclusively to businesses (B2B).

4. Types of Data We Collect

Depending on your interaction with us, we may process the following categories of data:

a) Website Usage Data

  • IP address

  • browser type and version

  • operating system

  • referral URL

  • date and time of access

b) Contact & Communication Data

  • name

  • company name

  • email address

  • phone number

  • content of messages or inquiries

c) Business & Service Data

When providing AI-based services, we may process data supplied by our Clients, including:

  • call metadata (e.g. timestamps, duration),

  • conversation content,

  • user-provided information.

5. Purpose of Data Processing

Personal data is processed for the following purposes:

  • operation, security, and stability of our website,

  • responding to inquiries and business communications,

  • providing, maintaining, and improving our services,

  • fulfilling contractual obligations,

  • complying with legal obligations.

6. Legal Basis for Processing

Where applicable under GDPR, processing is based on:

  • Art. 6(1)(b) GDPR – performance of a contract,

  • Art. 6(1)(f) GDPR – legitimate business interests,

  • Art. 6(1)(c) GDPR – legal obligations,

  • Art. 6(1)(a) GDPR – consent, where required.

7. AI Systems & Automated Processing

Our services include AI-based systems that process information automatically.

AI-generated outputs are probabilistic in nature and may contain inaccuracies.
They do not constitute legally binding decisions.

Final responsibility for all business decisions remains with the Client.

8. Data Processing on Behalf of Clients (AI & Telephone Systems)

When providing AI-powered telephone assistants, chatbots, or similar systems, Khyber AI processes personal data strictly on behalf of the Client.

In such cases:

  • the Client acts as the data controller,

  • Khyber AI acts as the data processor.

Conversation content and call data are:

  • processed solely for service delivery and system functionality,

  • not used for profiling, marketing, or independent analytics by Khyber AI,

  • not evaluated for decision-making beyond the Client’s instructions.

Where legally required, a Data Processing Agreement (DPA) will be concluded.

9. Data Sharing & Third Parties

We may share data with:

  • hosting and infrastructure providers,

  • technical service providers,

  • professional advisors where legally required.

We do not sell personal data.

10. International Data Transfers

As an international company, personal data may be processed in countries outside your jurisdiction.

Where required, appropriate safeguards (e.g. standard contractual clauses) are implemented to ensure an adequate level of data protection.

11. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to meet legal and contractual obligations.

12. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or misuse.

13. Your Rights

Depending on applicable law, you may have the right to:

  • access your personal data,

  • request rectification or deletion,

  • restrict or object to processing,

  • data portability,

  • withdraw consent at any time.

Requests can be sent to: [email protected]

14. Cookies

Our website uses strictly necessary and functional cookies required for basic operation, security, and performance.

We do not use marketing or tracking cookies without explicit consent where required by law.
You can manage or disable cookies through your browser settings.

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
The latest version will always be published on our website.

16. Contact

For any questions regarding this Privacy Policy or data protection, please contact:

Khyber AI LLC
Email: [email protected]
Website: https://www.khyber.ai